Shipping policy

Shipping Policy

Thank you for shopping with Unique Picks. We are committed to preparing and delivering your order as safely and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days, excluding weekends and public holidays. Processing times may be extended during promotional periods, holidays, or periods of high order volume.

Once your order has been processed and handed over for delivery, you will receive a confirmation or delivery update using the contact details provided with your order.

Delivery Time

Estimated delivery times vary depending on the delivery location, product availability, and courier service. Delivery estimates displayed at checkout or provided after placing your order are approximate and are not guaranteed.

For orders shipped to the United States, the estimated delivery time is

7-20 business days after order processing.

Unexpected delays may occur due to weather conditions, public holidays, courier disruptions, incorrect delivery information, or circumstances beyond our control.

Shipping Fees

We offer free standard shipping on all orders worldwide. No minimum purchase is required, and no additional shipping fees will be charged at checkout.

Delivery Information

Customers are responsible for providing a complete and accurate delivery address, telephone number, and any necessary delivery instructions.

Unique Picks is not responsible for delays, failed deliveries, or additional delivery charges resulting from incorrect or incomplete information provided by the customer.

If an order is returned to us due to an incorrect address, an unavailable recipient, or repeated failed delivery attempts, an additional shipping fee may be required before the order can be dispatched again.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us immediately at unique.picks.kw@gmail.com.

We will do our best to accommodate your request; however, changes or cancellations cannot be guaranteed once the order has been processed or dispatched.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery period, please contact us at unique.picks.kw@gmail.com with your order number.

We will assist in checking the shipment status with the delivery provider. Please note that courier delays may occur and can sometimes be outside our direct control.

Damaged or Broken Items

Please inspect your order immediately upon delivery. If an item arrives broken or damaged, contact us as soon as possible at unique.picks.kw@gmail.com and include:

  • Your order number

  • Clear photographs or video of the damaged item

  • Photographs of the original packaging

Once the claim has been reviewed and approved, a refund will be issued in accordance with our Refund Policy.

Damage occurring after delivery due to misuse, accidental damage, improper handling, or normal wear and tear is not eligible for a refund.

Contact Us

For any questions regarding shipping or delivery, please contact us at:

Email: unique.picks.kw@gmail.com